Privacy Policy
Last updated: March 16, 2026
1. Introduction
Aivend ("we," "our," or "us") operates aivend.co. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our site, you agree to this policy.
2. Information We Collect
We may collect:
- Contact and account information: Name, email, phone, company, and shipping/billing address when you contact us, request a quote, or checkout.
- Payment information: Checkout is processed by Stripe. We do not store full card numbers; Stripe handles payment data in accordance with their privacy policy.
- Usage data: IP address, browser type, device information, pages visited, and referring URLs. We may use cookies or similar technologies to improve site function and analytics.
3. How We Use Your Information
We use collected information to:
- Process orders and fulfill purchases
- Respond to inquiries and quote requests
- Send order and shipping updates
- Improve our website and user experience
- Comply with legal obligations and prevent fraud
4. Sharing and Disclosure
We may share information with: service providers (e.g. Stripe for payment, shipping carriers, hosting); HAHA or logistics partners to fulfill orders; and authorities when required by law. We do not sell your personal information.
5. Cookies and Tracking
We may use cookies and similar technologies for essential site function, analytics, and preferences. You can adjust browser settings to limit cookies; some features may not work fully without them.
6. Data Retention and Security
We retain your information as long as needed for orders, support, and legal compliance. We use reasonable measures to protect data; no transmission over the internet is fully secure.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data. To exercise these rights or ask questions, contact us at hello@aivend.co. California residents may have additional rights under the CCPA.
8. Changes
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of the site after changes constitutes acceptance.
9. Contact
For privacy-related questions: hello@aivend.co.